RSI Content Solutions’ CTO, Lisa Bos, Honored at Philadelphia Executive Management Awards

Posted by Sarah Silveri on Mar 31, 2014 9:00:00 AM

Philadelphia Executive Management Award

Philadelphia SmartCEO and Title Sponsor Comcast Business recognized this year’s Executive Management Award winners at a cocktail reception and awards ceremony on Thursday, March 27 at The Merion. Forty Greater Philadelphia executives were recognized for their creative management vision, leadership philosophy, innovative strategy and undeniable work ethic. The 2014 Executive Management Award winners collectively generate more than $5.5 billion in annual revenue and employ nearly 26,000 individuals in Greater Philadelphia.

 “The entire RSI team is very happy that Lisa received the recognition we believe she has earned in the thirteen years of leading our technology initiatives” stated Barry Bealer, President and CEO.  “She has successfully led the transformation of our company from a technology consulting firm to a premier content management software provider to publishers and media companies.”

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Topics: RSI, Executive Management Award, Lisa Bos, Philadelphia SmartCEO

An RSuite CMS Webinar | Books, Journals, ONIX, and more.

Posted by Sarah Silveri on Mar 26, 2014 8:34:00 AM

An RSuite CMS Webinar | Books, Journals, ONIX, and more. An IET Case Study.

You're invited to see how The Institution of Engineering and Technology (IET), based in London, is using RSuite to manage their books, journals, standards content, and ONIX metadata.

Please join us at 11 AM EDT on Thursday, April 3rd for a joint webinar.

RSuite CMS is the leading content management system for publishers and media companies and has been the publishing solution for The IET since 2012. IET is a world leading professional organisation sharing and advancing knowledge to promote science, engineering and technology across the world. IET has more than 150,000 members worldwide in 127 countries.

We look forward to seeing you at the webinar!

Topics: Webinar, RSuite CMS, The IET, April 3, ONIX Metadata

RSuite CMS to Exhibit at London Book Fair!

Posted by Sarah Silveri on Mar 18, 2014 10:35:00 AM

Meet RSuite at London Book Fair

Meet RSuite CMS at London Book Fair

Stop by the RSuite CMS booth, V535 in the Technology Section of the Digital Zone at London Book Fair anytime between April 8-10th.

Schedule an appointment with our digital publishing specialists to discover how RSuite:

  • Allows for 50% Reduction in labor and production costs

  • 100% automation of content processing and distribution

  • 2x increase in production throughput

Schedule Meeting at London Book Fair!

Topics: RSuite CMS, London Book Fair, Booth V535, Digital Zone, LBF

Analyzing The Services Required to Implement a CMS

Posted by Barry Bealer on Mar 10, 2014 7:53:00 AM

CMS Services Analysis resized 600Every so often we get inquiries from our RSuite enterprise clients or prospects about why there are services required to implement our RSuite software if the pre-configured environment is pretty much useful out-of-the-box?  If one digs a little deeper and analyzes exactly what types of services are required, I think a publisher will be surprised that services related to customizing or extending the content management software are actually pretty small.  Sure there will be custom forms for metadata capture or custom search forms, but these are generally a few days worth of work at the most.  On the other hand, services related to content structure and workflow re-engineering have a huge impact on the services required for a content management product implementation independent of the software package chosen.

Content Engineering

Content engineering can be simply defined as understanding the structure of your content and putting a migration plan to make it adhere to some type of standard.  In some cases very large publishers have crafted a proprietary content standard, but many adhere to industry standards such as NLM, D4P, DocBook, etc.  The amount of services required to transform the content from one format to another can vary widely depending on the amount of file formats and complexity of content.  While this effort can be categorized as part of the content management project, it is not part of the content management software.  

Content structure and organization reflects how an organization has worked over time.  If the publisher was disciplined and remained in compliance with industry standards, the amount of services to get the content into the content management system is minimal at best.  Basically, if the publisher has well structured content that adheres to a DTD, then it should just work in RSuite or other systems.  The challenge surfaces when multiple products adhere to different DTD's and then the publisher wants to consolidate under one standard.  Again, a very good idea, but this is an issue beyond the content management software. Or the publisher has no DTD and wants to migrate all of their content to a standard.  Again, an excellent idea, but the effort to complete this should not reflect on the content management software.  As one of our engineers has said, "there is no magic button to transform the content, you either have the discipline to adhere to a standard or it will take some work to transform the content so that it does comply".  There is no simple solution.

Workflow Analysis and Automation

Services related to workflow are generally consultative in nature whereby a business analyst sits with all parties to understand current "as-is" and "to-be" workflows.  In some cases publishers have done a very nice job documenting their current as-is workflows but have a difficult time envisioning the to-be workflows.  This is normal and can generally be addressed by creating some pilot workflows and showing the client how the software will help them.  In some cases though a publisher which has been doing business one way for the past 20-years can have cultural challenges to change to the to-be workflows.  This has been becoming less and less over the past 5-years as the need to embrace multi-channel publishing is critical to the sustainability of the publishing business.  In other words, optimizing workflows, creating efficiencies, and actually automating multi-channel publishing are no longer options.  It does mean in some cases that people within the publishing organization will have to be re-skilled or let go.  That is unfortunately the nature of the game right now for publishers.  Workflow equals efficiency which equals cost reductions which equals a reduction or reallocation of staff or an increase in production throughput.

A publisher that requires significant manual steps (e.g., a person needs to review and approve content) in their workflow will not realize the true benefits of implementing the workflow software.  Manual steps are still required in the editorial process, but minimizing them is key.  An automated step (e.g., content transformation) is the key to gaining the efficiencies that are sought by management.  Depending on the complexity of the automated steps, the amount of services required can vary widely.  The key is automating the highest value steps in the workflow and minimizing the manual steps.  Again, the more a publisher understands how they need to change their process, the less services will be required to implement the content management software.  The software will do whatever you configure it to do, but time spent understanding exactly what a publisher should be doing takes time and requires a visionary within your organization to think outside the box.

The Bottom Line

For both content engineering and workflow related services, the more a publisher is organized in these areas, the less services are required for a content management project independent of whether it is RSuite or not.  The painfulness of addressing years of neglect in a structured or disciplined production of content can require significant services to unwind the structure, business rules, or lack of adherence to standards.  Unfortunately this can be seen as a barrier to implementing a content management system.  

While a new content management system could offer tremendous value in content reuse, version control, and production efficiency, the new software cannot magically address the messiness of the content or undocumented workflow. If your team has been organized and have very structured content with a well documented and agreed upon workflow (even if you are using legacy technology), then services to implement a CMS should be relatively small.  

If you are embarking on a content management initiative, I would highly recommend that you have an honest assessment of your content structure and your workflow.  If these pieces are in order, then you have just increased your odds of a successful content management system implementation and reduced the required services to implement the software.


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Topics: content management for publishers, RSuite, content management, DITA for Publishers, CMS, CMS project, Barry Bealer, content conversion

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