--- title: Blog | David M. Turner description: Consultant in publishing and tech docs for initiatives involving CMS, XML, print/digital workflows, publishing automation, and content reuse. --- ## David M. Turner ![](https://blog.orbistechnologies.com/hs-fs/hubfs/D_Turner_Profile_Pic_Small_100x100.jpg?width=35&name=D_Turner_Profile_Pic_Small_100x100.jpg) Consultant in publishing and tech docs for initiatives involving CMS, XML, print/digital workflows, publishing automation, and content reuse. Find me on: ### Recent Posts ## [July RSUG Meeting:  RSuiteUC17 & RSuite 5.3](https://blog.orbistechnologies.com/july-rsug-meeting-rsuiteuc17-rsuite-5.3) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Aug 2, 2017 6:28:00 AM - [Tweet](https://twitter.com/share) We had another useful RSuite User Group Online meeting last week, so here's a quick synopsis for those who missed it. # What’s the RSuite User Group? | ![RSuite User Group Logo.png](https://blog.orbistechnologies.com/hs-fs/hubfs/RSuite%20Logos/RSuite%20User%20Group%20Logo.png?width=320&name=RSuite%20User%20Group%20Logo.png) | If you’re not aware, the RSuite User Group (RSUG) is a community of front-line users, IT staff, executive management, and industry consultants with a shared interest in RSuite.  | | --- | --- | RSUG meetings are open to active RSuite clients, selected partners, and consultants working with active RSuite clients.  This group meets online every other month to discuss new developments, product enhancements, and questions related to our technology. # New RSuite LinkedIn Group One of the announcements in yesterday’s meeting regarded the creation of the new [RSuite User Group LinkedIn Group](https://www.linkedin.com/groups/8425947).  If you are a member of the RSuite Community, we welcome you to join by clicking the button below: [![RSUG on LinkedIn](https://no-cache.hubspot.com/cta/default/25833/8b130d2c-ad26-43bf-8de9-37ed720aa50b.png)](https://cta-redirect.hubspot.com/cta/redirect/25833/8b130d2c-ad26-43bf-8de9-37ed720aa50b) # RSuiteUC17 Preview Barry Bealer, Corporate Executive VP, provided a high-level overview of the upcoming RSuite User Conference in September.  Some of the highlights of this year’s event include: | - **Client Presentations:** featuring the AMA, Macmillan, StayWell, The IET, and others. - **Lightning Round Demos:** 7-minute demos of fascinating new features and functionality in RSuite - **Technical Training:** including sessions on Semantics, Visualization, RSuite Edit, and RSuite Publish. | ![3 RSI - Fishkow Presenting.jpg](https://blog.orbistechnologies.com/hubfs/User%20Conference/RSuiteUC17/3%20RSI%20-%20Fishkow%20Presenting.jpg) | | --- | --- | [Early Bird registration](https://www.regonline.com/registration/Checkin.aspx?EventID=1979362&__hstc=155067303.713baa238053359be1875b9f120a4526.1478189769052.1500489937499.1500585804332.59&__hssc=155067303.1.1501190258087&__hsfp=2278817700&hsCtaTracking=2acde3ef-7992-4a2a-8330-75d15e30d31c%7C8db96dac-db8c-4112-9426-b86f1296baa3) ends **August 7**.  Visit the [RSuiteUC17 page](http://www.rsicms.com/2017-rsuite-user-conference-and-tech-day-0) for more details. [![Register Now](https://no-cache.hubspot.com/cta/default/25833/2acde3ef-7992-4a2a-8330-75d15e30d31c.png)](https://cta-redirect.hubspot.com/cta/redirect/25833/2acde3ef-7992-4a2a-8330-75d15e30d31c) # RSuite 5.3 Preview Lisa Bos, Corporate EVP of Content Management Software, next provided a presentation of what’s “On Deck” for RSuite – version 5.3. A key feature of 5.3 is the **incorporation of Semantics**, which leads to better metadata/data management and ultimately better content management. Lisa gave a lesson on the basics of semantics, including foundational information regarding concepts such as triples, graphs, and taxonomies, as well as some of the benefits of semantics for publishing. Other key features of 5.3 will include: - Powerful new possibilities for linking data - Means for managing “unmanaged” data - A new and vastly improved Admin user interface RSuite clients and partners interested in learning more about RSuite 5.3 can log a ticket or start a forum on the [RSuite Community Site](https://support.rsuitecms.com/support/home). --- A recording of the session is available for members of the RSuite Community.  Contact [dturner@orbistechnologies.com](mailto:dturner@orbistechnologies.com) if you are interested. --- [![RSuiteUC17_banner.png](https://blog.orbistechnologies.com/hs-fs/hubfs/User%20Conference/RSuiteUC17/RSuiteUC17_banner.png?width=640&name=RSuiteUC17_banner.png)](https://www.orbistechnologies.com/2017-rsuite-user-conference-and-tech-day-0) ## Early bird registration ends August 7, so register now! [![Register Now](https://no-cache.hubspot.com/cta/default/25833/2acde3ef-7992-4a2a-8330-75d15e30d31c.png)](https://cta-redirect.hubspot.com/cta/redirect/25833/2acde3ef-7992-4a2a-8330-75d15e30d31c) 0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/july-rsug-meeting-rsuiteuc17-rsuite-5.3#comments-listing) Topics: [RSuiteUC17](https://blog.orbistechnologies.com/topic/rsuiteuc17), [rsug](https://blog.orbistechnologies.com/topic/rsug), [user group](https://blog.orbistechnologies.com/topic/user-group) ## [RSuite User Conference Sessions Announced!](https://blog.orbistechnologies.com/rsuite-user-conference-sessions-announced) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Jul 21, 2017 1:49:00 PM - [Tweet](https://twitter.com/share) ![RSuite UC 2017 banner2.jpg](https://blog.orbistechnologies.com/hs-fs/hubfs/User%20Conference/RSuiteUC17/RSuite%20UC%202017%20banner2.jpg?width=640&name=RSuite%20UC%202017%20banner2.jpg) Orbis has just announced the [agenda](http://www.rsicms.com/2017-rsuite-user-conference-and-tech-day/agenda?utm_campaign=RSuite%20User%20Conference%202017&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-_4xLBDm6xNfjom-AOJwSDc6-R59LSkbUsTtVYn_tSmBDQ2UbPO4sSW8Ol_HFAz09nm4HEUhV8p6A9tYRtQN5bF-QH1fQ) for this year's [RSuite User Conference](http://www.rsicms.com/2017-rsuite-user-conference-and-tech-day-0?utm_campaign=RSuite%20User%20Conference%202017&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-_ItaL4_Ujio9NW8brTXSVGTi_EAWPlQ7ffl2sAX8BdUAg8jCkhZ2g0Zl0vFkT-JlAOuAHzgZeAtVdimxPOUXx_gqTPvA).  Our dynamic 2-day event features both technical and non-technical sessions, helping attendees find solutions to key challenges publishers face today. Stay tuned for additional announcements regarding sessions, speakers, and other refinements to our program.  Follow #RSuiteUC17 on Twitter or watch this blog for additional updates as they become available. [Register](https://www.regonline.com/Register/Checkin.aspx?EventID=1979362&utm_campaign=RSuite%20User%20Conference%202017&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-_7ogTlnL2f3G9tWj9MwUpfXFW8IqaS8DyugtX3ZGLdy_xfLYauEcCVvmLbtrTB8gGm4jXrdefIhaI2B4QwVyccHbSz-Q) by August 7 and save up to $100.  [![Register Now](https://no-cache.hubspot.com/cta/default/25833/2acde3ef-7992-4a2a-8330-75d15e30d31c.png)](https://cta-redirect.hubspot.com/cta/redirect/25833/2acde3ef-7992-4a2a-8330-75d15e30d31c) --- [![](https://blog.orbistechnologies.com/hs-fs/hub/25833/file-2478415150.jpg?t=1500580017227&width=151&name=file-2478415150.jpg "MarkLogic.jpg")](http://www.marklogic.com?utm_campaign=RSuite%20User%20Conference%202017&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-_7fgZeXKKKN1HKxygi6fBWR03yRxb72yx71GLcubBEFLWOX_hUfKlqyl5XdqynTEaWYWQ0OSao0MDXkYvkfpOOfkY2cQ) *MarkLogic is the exclusive Platinum Sponsor of the RSuite User Conference. * 0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/rsuite-user-conference-sessions-announced#comments-listing) Topics: [RSuite User Conference](https://blog.orbistechnologies.com/topic/rsuite-user-conference), [RSuiteUC17](https://blog.orbistechnologies.com/topic/rsuiteuc17) ## [RSI merges with Orbis Technologies, Inc.](https://blog.orbistechnologies.com/rsi-merges-with-orbis-technologies-inc) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Apr 11, 2017 3:00:00 PM - [Tweet](https://twitter.com/share) #  Orbis Technologies, Inc. and RSI Content Solutions Merge to Form a Global Content  Management Software and Solutions Company **Annapolis, MD – April 11, 2017 —**Orbis Technologies, Inc. and RSI Content Solutions announced today the merger of the two companies. The merger creates a global Big Data company that provides software and services around the world. The combined operating entity will assume the Orbis Technologies, Inc name with corporate headquarters in Annapolis, MD. This combined company immediately assumes a market leader role in global enterprise content and information management with products and solutions deployed around the world. With a client roster of Fortune 1000 business, U.S. military and intelligence community organizations, federal agencies, and global publishers and media companies, Orbis now has software deployed in over 50 cities on four continents around the globe. Having serviced over 300 global customers, Orbis is positioned for continued growth and will invest in sales and engineering staff globally to meet current market demands. “The merger of Orbis and RSI brings together two market leaders to provide next generation content management solutions and services to a global market”, stated Brian Ippolito, Chief Executive Officer of Orbis Technologies, Inc. “The combination of the organizations, the global customer base, and the integration of our product suites provides the marketplace with unique enterprise content and information management solutions." As part of the merger, RSI Content Solutions co-founder Barry Bealer assumes the role of Corporate Executive Vice President, Global Software Sales and Consulting Services and co-founder Lisa Bos assumes the role of Corporate Executive Vice President, Content Management Software.  The Orbis leadership team of Matt Fernendez, Chief Financial Officer, and Thuy Pisone, Chief Operating Officer, remain in their current position. **About Orbis Technologies, Inc. ** Founded in 2006, Orbis is recognized as an industry leader in providing services and technologies for designing and developing next-generation Big Data platforms and solutions. Orbis provides solutions and services to assist commercial and government clients with near-internet sized data integration challenges.  For more information, please visit [http://orbistechnologies.com/](http://orbistechnologies.com/) **About RSI Content Solutions** For over 17 years, RSI Content Solutions has been at the forefront of implementing enterprise content management solutions for publishers, media companies, Fortune 1000 businesses, government organizations, and more. With headquarters in Audubon, PA, an engineering center of excellence in Chennai, India, and affiliate offices around the world, RSI has helped over 250 global organizations implement appropriate content management solutions. For more information, please visit [www.rsicms.com](http://www.rsicms.com/?__hstc=8759082.3312c50dc65c729d39b1e0abca4209ce.1491396305706.1491396305706.1491396305706.1&__hssc=8759082.1.1491396305706&__hsfp=1176284091). 0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/rsi-merges-with-orbis-technologies-inc#comments-listing) Topics: [#merger](https://blog.orbistechnologies.com/topic/merger) ## [RSuite Adds Integrated Edit and Publish Modules to its Enterprise Information Management Solution](https://blog.orbistechnologies.com/rsuite-adds-integrated-edit-and-publish-modules-to-its-enterprise-information-management-solution) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Mar 14, 2017 7:49:31 AM - [Tweet](https://twitter.com/share) **Audubon, Pa.— March 14, 2017—** RSI Content Solutions, creators of the RSuite Enterprise Information Management Solution, today announced the release of two new fully-integrated modules,* RSuite Edit* and *RSuite Publish*.  Together, these applications enable RSuite customers to further enhance their ability to manage and produce print and digital content in a single enterprise-strength solution. RSuite Edit provides a simple, user-friendly interface that allows RSuite users to seamlessly create and modify content directly within the publishing solution.  Authors, contributors, editors, and reviewers can produce structured content in an intuitive, browser-based environment. RSuite Publish provides an automated, template-driven capability to produce print and digital outputs, rather than having to rely on manual design processes.  Publishers can automate the creation of both print-ready PDF and EPUB output with a simple click of a button. “RSuite enables many organizations to cut the time between authoring and delivery in half,” stated Lisa Bos, CTO/EVP Publishing Solutions at RSI Content Solutions.  “With RSuite, they deliver more and more consistent content through streamlined processes and automation. RSuite Edit and RSuite Publish make it even easier to include more users throughout the enterprise in publishing workflows, without needing special technical expertise." **About RSuite®** RSuite is the MarkLogic-based enterprise information management solution optimized for the creation, management, reuse and delivery of multi-format, multi-channel content. It combines the power of the MarkLogic platform with an enterprise‐strength workflow engine, a fully-integrated authoring and editorial interface, and an automated composition engine to support both print and digital outputs.  For more information, please visit [http://www.rsicms.com/rsuite-enterprise-publishing-solution](http://www.rsicms.com/rsuite-enterprise-publishing-solution). **About RSI Content Solutions** For over 16 years, RSI Content Solutions has been at the forefront of implementing content agility solutions for publishers, media companies, Fortune 1000 businesses, government organizations, and more.  With headquarters outside Philadelphia, PA, USA, an engineering center of excellence in Chennai, India, and affiliate offices around the world, RSI has helped over 250 global organizations implement appropriate content agility solutions. For more information, please visit [www.rsicms.com](http://www.rsicms.com/). 0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/rsuite-adds-integrated-edit-and-publish-modules-to-its-enterprise-information-management-solution#comments-listing) Topics: [RSuite Edit](https://blog.orbistechnologies.com/topic/rsuite-edit), [RSuite Publish](https://blog.orbistechnologies.com/topic/rsuite-publish) ## [RSuite in Action!](https://blog.orbistechnologies.com/rsuite-in-action) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Feb 2, 2017 12:22:13 PM - [Tweet](https://twitter.com/share) ## Interested in RSuite? If you’re curious about [RSuite](http://www.rsicms.com/rsuite-enterprise-publishing-solution) but have never seen it in action, we invite you to join one of our bi-weekly webinars happening every other Tuesday at 10AM ET.  Our Director of Sales Engineering, Rob Smilowitz, provides an engaging 30-minute demo to highlight RSuite’s features and capabilities. [![RSuite 5 pic.png](https://blog.orbistechnologies.com/hs-fs/hubfs/RSuite%20Screen%20Captures/RSuite%205%20pic.png?width=640&name=RSuite%205%20pic.png)](http://www.rsicms.com/rsuite-enterprise-publishing-solution) There’s no cost or commitment to attend, you simply [register here](https://attendee.gotowebinar.com/rt/5717040827864177154), pick a date, and then show up.  It’s easy! [![Register Today (click here)](https://no-cache.hubspot.com/cta/default/25833/fde9a612-f5ac-4c49-a534-de358feddea9.png)](https://cta-redirect.hubspot.com/cta/redirect/25833/fde9a612-f5ac-4c49-a534-de358feddea9)   0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/rsuite-in-action#comments-listing) Topics: [RSuite Bi-Weekly Webinar](https://blog.orbistechnologies.com/topic/rsuite-bi-weekly-webinar), [Demo](https://blog.orbistechnologies.com/topic/demo) ## [RSuite Celebrates Ten Year Anniversary!](https://blog.orbistechnologies.com/rsuite-celebrates-ten-year-anniversary) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Oct 13, 2016 1:16:44 PM - [Tweet](https://twitter.com/share) | **![2015_RSuite-letterhead-logo.gif](https://blog.orbistechnologies.com/hs-fs/hubfs/social-suggested-images/2015_RSuite-letterhead-logo.gif?width=320&name=2015_RSuite-letterhead-logo.gif) ** | | --- | | **Audubon, Pa.— October 13, 2016—**RSuite is celebrating a decade serving the global publishing community’s automation needs to meet the increasing demands of a multi-channel and multi-device world. With thousands of users around the globe, RSuite has provided the automation tools necessary to reduce time to publication by over 50%. Powered by MarkLogic, RSuite continues to evolve to meet the enterprise publishing needs of Fortune 1000 businesses, government organizations, non-profit associations and standards bodies. “When we launched RSuite over a decade ago, we knew we were at the forefront of something exciting,” stated Barry W. Bealer, President and CEO at RSI Content Solutions. “Today our success is measured in our client’s ability to completely transform their publishing environment by leveraging the enterprise class capabilities we have built in RSuite.” “RSuite has been a pioneering product in the enterprise publishing marketplace. Built on MarkLogic, RSuite has enabled customers to leverage the MarkLogic database platform to manage content at scale” stated Matt Turner, Chief Technology Officer, Media and Entertainment at MarkLogic. “We congratulate RSI Content Solutions for 10 years of success with RSuite and look forward to the next 10 years of working together and helping customers integrate data from silos and maximize the value of their content and data.”   **About RSI Content Solutions** For over 16 years, RSI Content Solutions has been at the forefront of implementing content management solutions for publishers, media companies, Fortune 1000 businesses, government organizations, and more. With headquarters outside Philadelphia, PA, USA, an engineering center of excellence in Chennai, India, and affiliate offices around the world, RSI has helped over 250 global organizations implement appropriate content management solutions. For more information, please visit [www.rsicms.com](http://www.rsicms.com). **About RSuite®** RSuite has been built specifically for organizations that need to publish to multiple channels and to serve as their centralized publishing solution. RSuite is optimized for the creation, management, repurposing and multi-format, multi-channel delivery of content by utilizing an enterprise‐strength of MarkLogic. In addition to its strong XML capabilities, RSuite manages any and all forms of digital assets (MS Word, PDF, images, audio, video, etc.) and all of its associated metadata. RSuite’s powerful and highly-configurable workflow engine allows customers to implement multiple workflows that incorporate both manual and automated tasks, such as transformations, packaging, delivery, and more. Customers are implementing RSuite to manage the end-to-end publishing process, from content creation through multi-channel, multi-format deliveries. For more information, please visit [www.rsuitecms.com](http://www.rsuitecms.com). | 0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/rsuite-celebrates-ten-year-anniversary#comments-listing) Topics: [RSuite](https://blog.orbistechnologies.com/topic/rsuite), [MarkLogic](https://blog.orbistechnologies.com/topic/marklogic) ## [RSuiteUC16 Rewind](https://blog.orbistechnologies.com/rsuiteuc16-rewind) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Oct 3, 2016 8:30:04 AM - [Tweet](https://twitter.com/share) THANK YOU to everyone who participated in this year’s RSuite User Conference and Tech Day.  By all accounts, it was a raging success! ![RSuiteUC16_Photo_Collage_for_blog_post_1280x719.jpg](https://blog.orbistechnologies.com/hs-fs/hubfs/RSuiteUC16/RSuiteUC16_Photo_Collage_for_blog_post_1280x719.jpg?width=629&height=353&name=RSuiteUC16_Photo_Collage_for_blog_post_1280x719.jpg) # Quotes from This Year’s Event: - *“Your clients just like you so much…”* - * “I found the user panels and case studies engaging and thought-provoking…”* - * “Free headshots? Epically great idea…so much better than free swag!”* - * “Leslie…You and your stable system….”* - * “1.8 million docs exported in just a few hours…”* - * “One-click eBooks!”* - * “No click eBooks!”* - * “RSuite automation helps reduce external composition costs by 80% while speeding production up by 2 weeks.”* - * “Globalization through centralization…”* - * “The number of people who have hearts in their eyes for [@lisabos ](http://twitter.com/lisabos)at #RSuiteUC16 is staggering.”* # Special Thanks A special thanks to our great panelists: - **Matt** from [StayWell](http://www.staywell.com/) - **Frans** from [Brill](http://brill.nl/) - **John** from [Slack / The Wyanoke Group](http://www.slackinc.com/) - **Keith** from [SAGE](http://www.sagepub.com/) - **Leslie** from [HarperCollins](http://www.harpercollins.com/) - **Colin** from [Oxford University Press](http://www.oup.com/) And also to our sponsors: [![MarkLogic.jpg](https://blog.orbistechnologies.com/hs-fs/hub/25833/file-2478415150.jpg?width=320&name=file-2478415150.jpg)](http://www.marklogic.com) [![klopotek_logo.jpg](https://blog.orbistechnologies.com/hs-fs/hubfs/klopotek_logo.jpg?width=200&height=67&name=klopotek_logo.jpg)](http://www.klopotek.com) [![140801_-_XTM_international_logo_-_small.png](https://blog.orbistechnologies.com/hs-fs/hubfs/140801_-_XTM_international_logo_-_small.png?width=124&name=140801_-_XTM_international_logo_-_small.png)](http://www.xtm-intl.com)                                                                                             Thanks again to everyone for making RSuiteUC16 so fantastic…we look forward to an even bigger and better event in 2017! 0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/rsuiteuc16-rewind#comments-listing) Topics: [MarkLogic](https://blog.orbistechnologies.com/topic/marklogic), [#RSuiteUC](https://blog.orbistechnologies.com/topic/rsuiteuc), [#RSuiteUC16](https://blog.orbistechnologies.com/topic/rsuiteuc16), [XTM](https://blog.orbistechnologies.com/topic/xtm), [Klopotek](https://blog.orbistechnologies.com/topic/klopotek) ## [Sponsor Shout Out](https://blog.orbistechnologies.com/sponsor-shout-out) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Sep 9, 2016 12:41:29 PM - [Tweet](https://twitter.com/share) As we continue to prep for [RSuiteUC16](http://www.rsicms.com/2016-rsuite-user-conference-and-tech-day), I wanted to dedicate this post to 3 companies who are helping to make it all possible:  our sponsors. # PLATINUM SPONSOR ![MarkLogic_300w.gif](https://blog.orbistechnologies.com/hs-fs/hub/25833/file-407296001.gif)[www.marklogic.com ](http://www.marklogic.com)[![Twitter_bird_logo_2012.svg.png](https://blog.orbistechnologies.com/hs-fs/hubfs/Twitter_bird_logo_2012.svg.png?width=30&name=Twitter_bird_logo_2012.svg.png "Twitter_bird_logo_2012.svg.png")@MarkLogic](https://app.hubspot.com/social/25833/monitoring/lookup/%40marklogic#) For over a decade, organizations around the world have come to rely on MarkLogic to power their innovative information applications. As the world’s experts at integrating data from silos, MarkLogic’s operational and transactional Enterprise NoSQL database platform empowers our customers to build next generation applications on a unified, 360-degree view of their data. Headquartered in Silicon Valley, MarkLogic has offices throughout the U.S., Europe, Asia, and Australia. Here's a short video by our CTO, Lisa Bos, about MarkLogic and our long-standing relationship with MarkLogic: --- # GOLD SPONSOR ![klopotek_logo.jpg](https://blog.orbistechnologies.com/hs-fs/hubfs/klopotek_logo.jpg?width=200&height=67&name=klopotek_logo.jpg)[www.klopotek.com ](http://www.klopotek.com)[![Twitter_bird_logo_2012.svg.png](https://blog.orbistechnologies.com/hs-fs/hubfs/Twitter_bird_logo_2012.svg.png?width=30&name=Twitter_bird_logo_2012.svg.png "Twitter_bird_logo_2012.svg.png")@Klopotek_AG](https://app.hubspot.com/social/25833/monitoring/lookup/%40klopotek#) Klopotek is a leading international provider of software and consulting services for publishing and media companies. More than 350 publishing houses with 4,400 imprints around the world rely on Klopotek products. The company makes an ongoing, significant contribution to discussions, ideation, and networking in the industry, with the declared goal of inspiring modern publishing and media companies. --- # SILVER SPONSOR ![140801_-_XTM_international_logo_-_small.png](https://blog.orbistechnologies.com/hs-fs/hubfs/140801_-_XTM_international_logo_-_small.png?width=173&name=140801_-_XTM_international_logo_-_small.png)[www.xtm-intl.com ](https://www.linkedin.com/redirect?url=http%3A%2F%2Fwww%2Extm-intl%2Ecom&urlhash=-K78)[![Twitter_bird_logo_2012.svg.png](https://blog.orbistechnologies.com/hs-fs/hubfs/Twitter_bird_logo_2012.svg.png?width=30&name=Twitter_bird_logo_2012.svg.png "Twitter_bird_logo_2012.svg.png")@xtmintl](https://app.hubspot.com/social/25833/monitoring/lookup/xtm%20international#) XTM International develops XTM, an award-winning online TMS, available via the cloud or on your own servers. The centrally shared TM, terminology, workflow and translator workbench are all accessed via a browser. XTM is cost effective, easy to use, includes filters for all common file types and is built for collaboration. Our global customers range include some of the world’s largest LSPs and enterprises. --- Take a minute to visit these companies on the web and follow them on Twitter.  After that, make sure you register for the [RSuite User Conference](http://www.rsicms.com/2016-rsuite-user-conference-and-tech-day) so you can meet these companies in person! [![Register Now](https://no-cache.hubspot.com/cta/default/25833/27778b56-8a59-43f7-9c51-3b35d61adf5f.png)](https://cta-redirect.hubspot.com/cta/redirect/25833/27778b56-8a59-43f7-9c51-3b35d61adf5f)   0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/sponsor-shout-out#comments-listing) Topics: [#RSuiteUC16Sponsors](https://blog.orbistechnologies.com/topic/rsuiteuc16sponsors), [#RSuiteUC16](https://blog.orbistechnologies.com/topic/rsuiteuc16), [#Sponsors](https://blog.orbistechnologies.com/topic/sponsors) ## [What about Bob? (or why you won’t want to miss our customer panels at RSuiteUC16)](https://blog.orbistechnologies.com/what-about-bob) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Aug 26, 2016 11:19:41 AM - [Tweet](https://twitter.com/share) I do a lot of research and reading on the topic of customer success.  As a result, quotes like these often find their way to a sticky-note, my computer desktop, or a post on Slack: - “*When the customer comes first, the customer will last.” (Robert Half) * - *“What’s important is the progression from an organization that targets customers to extract value from a customer base to a fully customer-centric firm that excels at delivering value based on a deep understanding of customers’ needs, wants, and desires." (Robert G. Thompson) * - *“Whatever your business is, talk to your customers and provide them with what they want. It makes sense.”* (Bob Bowman) Inspired by these quotes, one of the things I’m most excited about at the upcoming [RSuite User Conference](http://www.rsicms.com/2016-rsuite-user-conference-and-tech-day) is our customer panels.  We have one panel to feature newer customers and another composed of veteran clients and I’m downright PUMPED about what I’m going to hear. Of course, if you have some stake in [RSuite](http://www.rsicms.com/rsuite-enterprise-publishing-solution), these sessions will be equally or perhaps even more valuable to you.  Below are 3 key reasons why YOU can get "stoked" about these customer panels, too. *Note: you may have noticed (as I did) that my quotes above were all by guys named “Robert.” Keeping in the spirit, I decided to organize my key takeaways below based on famous quotes by other guys named Robert!  So have some fun as you read and see how well you know these famous Roberts…* # Two roads diverged… Whether you’re ahead, behind, or on the same version of RSuite as the panelists, it won’t take long to see that no two clients use RSuite in the same way.  You can take advantage of this fact by getting this sneak peek into how these other organizations prioritize/incorporate new functionality and how they creatively solve many of the same challenges you face.  Attending these panels will give you an unprecedented opportunity to collect ideas and really understand how RSuite *has made all the difference*. # The best laid schemes… Another common theme in every RSuite implementation is that enterprise software projects don’t always go exactly as planned…and that’s okay. These customer panels will show you, *little Mouse, you are not alone!* Whether you are still considering RSuite or are in your nth phase of development, the experience of others in these panels can become your guide – giving you a huge advantage in your next project and helping you to create success more quickly. # Gotta whole lotta love… Probably the best thing about these sessions is that you get to hear about real results and real NUMBERS and why these customers LOVE RSuite.  *Baby, I’m not foolin’*…this technology is making a huge difference for clients in tangible ways and these sessions will get you pumped about the possibilities. --- ![RSuiteUC16-Email-_-Customer-Panel_9.gif](https://blog.orbistechnologies.com/hs-fs/hubfs/RSuiteUC16/8.25.16/RSuiteUC16-Email-_-Customer-Panel_9.gif?width=600&height=218&name=RSuiteUC16-Email-_-Customer-Panel_9.gif) Join the RSI team and more than 100 publishing executives on Wednesday and Thursday, September 21st and 22nd. The RSuite User Conference highlights include talks by RSI executives and product leaders, technical lightning rounds, and customer panels. Attendees will also have the ability to schedule one-on-one meetings with members of the RSuite engineering team. You'll have the opportunity to hear from both new and experienced RSuite customers, learn what their goals were when they first began using RSuite and learn what their successes look like today. You can catch these sessions in the morning and afternoon. **Space is limited.** **[![Register Now](https://no-cache.hubspot.com/cta/default/25833/27778b56-8a59-43f7-9c51-3b35d61adf5f.png)](https://cta-redirect.hubspot.com/cta/redirect/25833/27778b56-8a59-43f7-9c51-3b35d61adf5f)**   0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/what-about-bob#comments-listing) Topics: [RSuite](https://blog.orbistechnologies.com/topic/rsuite), [#ImplementingRSuite](https://blog.orbistechnologies.com/topic/implementingrsuite), [#PlanVsReality](https://blog.orbistechnologies.com/topic/planvsreality), [rsuite5](https://blog.orbistechnologies.com/topic/rsuite5), [#RSuiteUC16](https://blog.orbistechnologies.com/topic/rsuiteuc16) ## [User Conference & Tech Day Agenda Announced](https://blog.orbistechnologies.com/user-conference-tech-day-agenda-announced) Posted by [David M. Turner](https://blog.orbistechnologies.com/author/david-m-turner) on Aug 12, 2016 10:00:00 AM - [Tweet](https://twitter.com/share) --- We've had a number of requests regarding the agenda for this year's RSuite Tech Day and User Conference in September.  I'm pleased to say the details have arrived! ![2016-Agendas_8.gif](https://blog.orbistechnologies.com/hs-fs/hubfs/RSuiteUC16/8.12.16_Email_and_Blog/2016-Agendas_8.gif?width=619&name=2016-Agendas_8.gif) Feel free to tweet this, post this, share this, email this, etc.  Most importantly, make sure you reigster to attend! [![Register Now](https://no-cache.hubspot.com/cta/default/25833/27778b56-8a59-43f7-9c51-3b35d61adf5f.png)](https://cta-redirect.hubspot.com/cta/redirect/25833/27778b56-8a59-43f7-9c51-3b35d61adf5f) 0 Comments [Click here to read/write comments](https://blog.orbistechnologies.com/user-conference-tech-day-agenda-announced#comments-listing) Topics: [Tech day](https://blog.orbistechnologies.com/topic/tech-day), [ROI](https://blog.orbistechnologies.com/topic/roi), [#Progress](https://blog.orbistechnologies.com/topic/progress), [#RSuiteUC16](https://blog.orbistechnologies.com/topic/rsuiteuc16) [All posts](https://blog.orbistechnologies.com/all) [Next](https://blog.orbistechnologies.com/author/david-m-turner/page/2) ## Comment below ### Subscribe by Email ![RSS_Feed_Button](https://blog.orbistechnologies.com/hs-fs/hubfs/RSS_Feed_Button.jpg?width=40&name=RSS_Feed_Button.jpg)[Click here to subscribe to our RSS feed!](http://feeds.feedburner.com/orbistechnologies/blog) ### Most Popular Posts ### Browse by Tag - 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