RSuite and MarkLogic have been partners for over a decade. Publishers need to deliver more than they ever have in the past. They need to do it faster and they need to reuse content in ways that simple have not been historically possible. One of RSuite’s greatest strengths is enabling the discovery and reuse of content, not only at a document level, but at a very deep, granular level. That’s something that MarkLogic’s native XML support helps to enable. RSuite enables publishers to automate their publishing. RSuite is Publishing Automated.

 

It all seems like the logical next step. Hire the independent consultant who has been analyzing your business requirements for several months to build your next content management system. Who better to lead your organization to the CMS promise land? It doesn’t matter that building software is not their expertise, nor does it matter that they don't actually have a development staff. You like the leader, the onsite business analyst is strong, and you’ve had a great working relationship for a long time. This rosy picture plays out more often than one would think. There is no ill will or deceitful practice, it’s just a natural progression of a business relationship. But over the years we have found many pitfalls with this approach:

1. Staff it and they will build ...something: If the consultant is truly “independent", they will have no interest in building a software solution. However, if they feel they can build the solution because they are leaving money on the table, they cobble together a development team made up of independent contractors and possibly partner with a small development firm that allows them to act like a general contractor, but none of the project team is an employee. This loosely organized tech team may not have the appropriate skill or bandwidth to complete the project, nor have many of them ever worked together before and they each may have different approaches and methodologies to develop the software.
2. Analyzing and building are two different things: This is the "no duh" statement but often overlooked.  Just because a consultant can analyze and document business and technical requirements does not mean they have the vision or skill to build a solution that meets requirements. Think architect versus carpenter. Building a custom solution can get very messy very quickly and unless the consultant has the software development discipline (i.e., Agile experience), requirements will go unmet, shortcuts will be taken, and I venture to guess the schedule will be missed.
3. Where is the “independence”?: Having an independent consultant bring together and lead the development team to build a solution is a lot like asking a lawyer to pick the judge they want for their trial. Of course the lawyer will pick the judge who sides with them more often. The same is true for a consultant who brings in a development team. It’s a biased situation. No one is really creating the checks and balances to hold the development team accountable. If the consultant remained independent, there would be a separation of church and state and a better likelihood that the project would succeed.

The observations above are all situations that we have encountered over the past 15 years since we started RSI Content Solutions. This is not to say that some independent consultants can’t pull off a software development project, but in our experience these projects usually don’t end well. How do we know this? RSI was once the “independent” consultant who one day was asked to build out a CMS. It felt so right, but quickly we learned we needed to operate differently and we did struggle. We eventually got it right, but it was a lesson from over 10 years ago that we still remember. Our suggestion is to make sure you keep your “independent” consultant truly independent and let the software solutions up to the people who do it every day.

DocZone, a component content management system for technical publications, unveiled their new user interface at booth 316 the STC Technical Communication Summit in Columbus, OH. This latest version of DocZone provides an entirely new user experience through an intuitive user interface that minimizes actions required to store, search, tag and reuse content while allowing users to quickly and efficiently publish their technical documents to multiple formats and languages.

“DocZone has been a trusted industry leader for over 10 years,” stated Marty Wetzel, Director, Global Account Management at RSI Content Solutions, the makers of DocZone. “This new interface gives DocZone a fresh and modern look that I’m sure our clients and prospects will appreciate.”

“We chose the STC Technical Communication Summit as our launching pad for the new interface because we see this conference as one of the marquee events in the technical publishing space,” continued Wetzel.  “We are excited for the opportunity to demo DocZone at the conference and expect a great turnout at the event.”

For fifteen years, RSI Content Solutions has been a trusted content management solutions provider for both traditional and technical publishers alike. Learn how organizations with technical publishing needs like Citrix, Epson, ITT, Cummins, Kyocera, and many others use DocZone at www.doczone.com.  

The 2015 RSuite User Conference is off and running!

Welcome to all and thank you again to our customers who are attending and speaking this week. I can't wait to hear from The World Bank, HarperCollins, and Human Kinetics, and, of course, from our friend Matt Turner of MarkLogic.

Also, a special thank you to our sponsors:

• MarkLogic
• Access Innovations
• EContent
• Temis

The RSuite User Conference is one of my favorite annual events. One big reason is the opportunity to see colleagues, customers, and partners from around the globe.

Here are a few familiar faces from our day 1 breakfast reception.

 

 

Change is in the air and publishers are taking new approaches to creating products, finding new ways to reach customers and, behind it all, adopting new ways to think about and manage data.

Register for the RSuite User Conference now.

Closing RSuite User Conference keynote speaker, Matt Turner, CTO of Media and Publishing at MarkLogic, will share his experiences working with publishers tackling the tough problems facing publishers and information providers when he presents "Revolution Across the Information Industries".  Innovation, adding context to applications and working with data to capture the big picture are all on the menu and it all adds up to an important moment in publishing and a real revolution in the information industries!

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Register for the RSuite User Conference now. As a reminder, only 3 spots remain for RSuite User Conference Tech Day which will provide attendees with a look under the covers at the technologies used to create RSuite solutions along with insights and information needed for clients to understand what's possible and begin to take ownership for development of their system by beginning to develop enhancements and extensions internally on their own.

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